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What’s a maintenance work order?

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Maintenance work orders are requests for maintenance or repairs in apartments, offices, or equipment. They are generated by managers or tenants and can be organized in various ways, including checklists and additional comments. Preventative maintenance work orders are typically scheduled, and some orders may include requests for configuration changes.

A maintenance work order is typically a written request listing maintenance work to be completed at a specified date and time. The maintenance work order may involve preventative maintenance or repairs that need to be completed in apartment buildings or offices. Maintenance order forms are typically processed by maintenance supervisors or coordinators to inform maintenance workers of tasks that need to be completed.

If a tenant in a rental apartment notices something that needs fixing, they will typically notify the apartment manager that they have fixed it. Upon being notified, the leasing agent or manager will generate a work order form. Typically, the form will state the tenant’s name, telephone number, and address. The date of receipt of the request will also be written on the form. A brief description of the repairs or maintenance to be carried out will also be provided.

Maintenance order forms can be organized in various ways. Some work orders are written as an agenda, with a checklist of tasks to complete. Next to each written activity there may be a field for entering any problems that a maintenance worker may encounter. Work order forms can also include space for additional comments. The maintenance work order will then be signed by the person who completed the work and a copy can be given to the tenant as well as the maintenance manager or supervisor.

Not all maintenance orders involve repairs to building structures. A maintenance order can be generated for repairs or preventative maintenance on equipment. Office equipment such as computers and fax machines often require maintenance by qualified technicians. If you need to repair or periodically maintain a machine or piece of equipment in a school, gymnasium or hospital, you can process a maintenance order.

Tenants or the building owner typically do not generate preventive maintenance work orders. Semi-annual maintenance assessments for machines and other equipment will typically be completed based on scheduled times and dates. When finished, the worker can enter the relevant information into a computer database.

Occasionally, a maintenance work order may include a field for configuration change requests. This allows maintenance workers to list any changes that may be required, whether to a facility or equipment. This may include the replacement or drastic modification, rather than simple maintenance, of some building equipment or features.

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