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To succeed in business dealings with Chinese people, it is important to understand their customs and values. Good business etiquette in China involves offering gifts, accepting business cards, and avoiding physical contact. Dining out is also common, and it’s important to know how to use chopsticks and not bring a spouse unless invited.
Understanding the subtleties of business etiquette in China is of paramount importance if you hope to be successful in your business dealings with the Chinese. Good business etiquette in China, therefore, requires a good understanding of the language or a reliable translator, as well as a solid understanding and respect for the unique customs and particular values of Chinese culture. For example, in business and social gatherings, gifts are always appreciated, but never offer your Chinese guests flowers or a watch, as both are associated with death. You would, however, do well to offer a good quality bottle of alcohol wrapped in elegant red and gold paper.
Business etiquette in China does not require a businessman to be fluent in Chinese. If you don’t speak Chinese, an interpreter is essential and tells your Chinese colleagues that you are serious about reaching out and initiating effective communication. It’s also helpful to learn and practice a few key phrases to show respect and a willingness to embrace the Chinese language and culture.
In many parts of the world, an initial greeting is accompanied by a handshake, but proper business etiquette in China does not involve this custom. Instead, Chinese businessmen often greet a person by offering a business card. Such a document should be kindly accepted and read immediately upon receipt. Afterwards, don’t put the card in your pocket right away, but keep it or place it on the meeting table. Trade etiquette experts in China also recommend printing special cards with your name and contact information repeated in Chinese on the back of the card.
If a handshake is granted, do not expect a second one at the end of the meeting and refrain from having any further physical contact with your colleague as is typical when practicing good business behavior in China. Never attempt to hug or even put your arm around a Chinese colleague’s shoulder, and never offer a friendly kiss on the cheek as a greeting to someone of the opposite sex. Don’t be alarmed or offended, however, by a person who is very close to you, as personal space is not a widely recognized concept in China.
Business etiquette in China often involves dining out. As you do so, you can expect to be seated on your host’s right side and served before the rest of your party as the guest of honor. Drinking alcohol is encouraged, but if you don’t drink, it’s best to cite medical reasons so as not to offend your guest. It’s also a good idea to practice using chopsticks beforehand, so you’ll feel comfortable during mealtimes. Keep in mind that business etiquette in China rarely involves spouses attending a business lunch or dinner, so don’t try to bring your own if she or he accompanies you on the trip unless specifically asked to do so.
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