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A business transcript is a verbatim record of what was said during a meeting, often used for high-profile meetings, as well as weekly or monthly conferences. It can be prepared in-house or by independent transcription services and is important for establishing context and resolving issues affecting the operation of the business.
A business transcript is a document that provides a permanent record of what happened at a business meeting of some kind. Many companies require this type of transcript for a wide variety of meetings, including investor relations or earnings meetings, or as an event log at a board of directors or directors’ meeting. What distinguishes a business transcript from other forms of permanent records is that the detail is usually in the form of a verbatim recitation of what was said during the meeting, as opposed to keeping minutes that condense and basically summarize events.
The use of business transcription is found with meetings held in a range of environments. These include face-to-face meetings in physical locations, as well as meetings held via teleconference or even web-based conferencing. In decades past, transcribers who had been trained in shorthand often prepared a written copy of events occurring during the meeting, then used the shorthand notes to prepare a full transcript later. More recently, the approach requires making an audio recording of the event and then using that recording to prepare the typed business transcript.
In addition to using business transcription for high-profile meetings, they can also be useful for creating detailed permanent recordings for other events. For example, a country or regional sales manager may choose to order a transcript for weekly or monthly conferences conducted with other sales personnel within the organization. Similarly, preparing a business transaction for meetings held by members of a project committee can also help create a permanent record of what was discussed at the meeting and in what context.
While many companies handle the business transcription process in-house, it is also possible to engage independent transcription services to manage the process. Many telecommunications companies that provide web-based and audio conferencing products also offer this type of service. A written document is prepared from the audio recording of the meeting, then forwarded to a key contact within the client’s organization. Most providers will present the transcript in one of several ways, based on the client’s needs. The submission can be in the form of an electronic document attached to an email, a document posted on a secure site for retrieval by persons with proper authorization, or even the preparation and forwarding of a CD- R containing the electronic file.
The importance of business transcription cannot be overstated. Because the transcript will include full details of who said what in a meeting, the details can often be very helpful in establishing context for statements made. This can be especially important when transcription is used to resolve issues affecting the operation of the business, including any legal issues that may arise at some point after the meeting has taken place.
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