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Personnel services, also known as employment agencies or headhunters, provide recruitment, screening, and training of new employees. They specialize in staffing specific types of staff and provide temporary or temp-to-perm solutions. The selection process includes an informal interview, completing forms, and completing tests related to the desired field of work.
Also known as personnel services, personnel services include the recruitment, screening, and sometimes training of new employees. Agencies are often outsourced to provide staffing services to organizations that may not have the time or resources to meet their staffing needs. Staffing agencies sometimes specialize in staffing a specific type of staff, such as managers, office administrators, factory workers or engineers. In addition to posting job postings for their clients, staffing firms also screen job candidates through a series of interviews, skills tests and reference checks.
Firms that provide staffing services are sometimes also referred to as employment agencies or headhunters, and range from global franchises to smaller independent agencies. Some agencies specialize in recruiting temporary staff for organizations that require an employee only on a temporary basis, such as to cover another employee’s temporary absence or to provide additional staff during peak periods. In these cases, the interim, or “temporary” employee is a direct employee of the personnel agency rather than the organisation, which is the agency’s client. Staffing agencies also sometimes provide a “temp-to-perm” solution as part of their staffing services, meaning that the client has the option of having their temperature taken directly after their tenure with the agency.
The process of selecting a candidate begins after the staffing agency has made contact with the individual, whether they have responded to a job posting placed by the agency or have submitted a resume for consideration for future positions . If the agency is satisfied with the candidate’s resume, they will arrange an informal interview with the candidate. The interview usually consists of the candidate meeting with one or more of the agency’s recruiters, completing forms to indicate their availability and job preferences, and completing tests related to their desired field of work. For example, an applicant looking for an administrative job may be tested for typing speed, accuracy and word processing skills. The candidate’s test results are then entered into your file with the agency, along with the recruiter’s overall impressions of the candidate.
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