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Business continuity best practices are essential for restoring business operations after a disaster. A plan should be developed before a disruption occurs, focusing on people and processes. Adequate training and clear processes for declaring an outage event are crucial, as is considering key vendors and technology dependencies.
Business continuity best practices are techniques, methods, or processes that are believed to be most effective in restoring business operations after a disaster or other business disruption. These practices are developed in such a way that you can take the right steps to ensure business continuity with minimal problems or complications. Business continuity best practices should be developed to be efficient and effective repeatable procedures for accomplishing a set task.
You must develop a business continuity plan that incorporates business continuity best practices before a business disruption occurs. The organization must anticipate problems and develop best practices to address these types of problems early. Each company and site may have a separate business continuity plan due to the unique set of issues per site. As the company and its locations change, the business continuity plan should change with it.
Business continuity best practices should focus on the people and processes that drive the specific enterprise. A company’s operations are typically the first areas to recover after a disaster. Disaster recovery planning and recovery for these areas should be developed prior to a disaster so that each employee is specifically trained in how to execute the business continuity plan in order to restore business operations.
It is imperative that an organization’s personnel are adequately trained to perform best practices in a disaster recovery situation. Proper training and execution of staff reduce downtime and deliver better performance by providing the right support at the right time following a business disruption. Employees are critical in each of the business continuity best practices as technology and other types of automation require personnel to restore them to normal operation.
Best practices clearly define the process for declaring an outage event. This is important so that staff know when to put the business continuity plan into motion. Practices should allocate resources based on priority and availability for the organization. The organization should also consider key vendors and the interaction these vendors will have in a recovery situation.
An organization’s technology is a large part of any business continuity plan, and each level of technology should play its part in establishing best practices. A proper description of each level of technology will help reduce problems and downtime in a recovery event. An organization should monitor processes and the people within it to confirm which areas and associated technology are critical to the recovery process. Some key areas may not be resettable until another area is back in operation for the first time. Each of these dependencies should be defined in a business continuity plan.
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