Mediation training: what’s involved?

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The primary focus of mediation training is to provide theory, conflict resolution skills, and negotiation tools to mediators involved in conflict resolution. Training can be one day or several days long, and participants often earn a certificate and/or training credits upon completion. Some mediation training programs offer court certification, so participants can mediate disputes in local or regional courts if they choose. Those looking to start a brokerage practice can also get marketing and finance advice on how to be successful.

Mediation training is available in many disciplines and industries. The best programs are usually the specialized ones. For example, the conflict resolution skills required to earn a workplace mediation certification are often different from those required to earn a divorce mediation certification. For this reason, much of the mediation training focuses on the types of mediation that interest particular groups of participants. These groups are often formed based on professions or fields of interest.

The training itself is divided into modules, starting with theory and ending with practical application. To begin with, participants are often introduced to the general principles and ethics of alternative dispute resolution. Next, case studies are analyzed and sometimes demonstrated to illustrate conflict resolution concepts. Relevant case law is often discussed for mediation certificate programs that will provide participants with the credentials needed to be a local court mediator. Finally, participants are often asked to become mediators in organized sessions, where their skills as a mediator are assessed.

Some mediation training programs go further and offer business training to mediators who want to start their own mediation practice. Participants often learn about local, regional and international opportunities in the field of alternative dispute resolution and how to promote themselves to potential clients. Career planning and development as a mediator is another option often covered in mediation training for participants who do not want to build their own business.

Attendance is key to mediation training, as many programs are approved by local and regional councils and court systems. The hours that participants attend are required and are often a prerequisite for receiving credentials to become a mediator for court systems and government agencies. Participants involved in a training that lasts several days can often expect to log in, verifying daily attendance. Training organizers will then save these records to demonstrate that attendees who have successfully completed the training and earned their mediation certification have met their attendance requirements.

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