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Qualitative factors are subjective influences that cannot be easily quantified. Qualitative research methods, such as surveys, focus groups, interviews, and observations, are used to gather data that reveal internal motivations and reasoning. Qualitative factors can be difficult to predict and are subject to bias and misinterpretation. Market researchers often use qualitative methods to uncover the relationships between consumer perceptions and purchasing behaviors. Popular methods include observations, focus groups, and personal interviews. Surveys and interviews can be an intimate method to discover and examine qualitative factors.
Qualitative factors are subjective influences identified in research studies that attempt to explain why things happen a certain way. Since these factors cannot be easily quantified or explained with numbers, they can be somewhat difficult to interpret. Qualitative research methods, such as surveys, focus groups, interviews, and observations, are used to gather data that reveal internal motivations and reasoning. Research of this type is typically open-ended, attempts to discover relationships, and is participant-driven.
Some of the influences or measures that may be considered qualitative factors include consumer perceptions, management skill level, individual feelings, and creative ability. In other words, these factors can vary dramatically between segments of the population and individuals. Qualitative factors can be difficult to predict and are subject to bias and misinterpretation. Market researchers often use qualitative methods to uncover the relationships between consumer perceptions and purchasing behaviors.
While the results of qualitative research methods are sometimes assigned numerical values, how they are obtained is subjective. Some of the more popular methods include observations, focus groups, and personal interviews. Observations are studies in which participants usually give their consent to be observed. In most cases, participants may not be aware of who is observing their behaviors as observers tend to remain hidden.
For example, a pre-selected group of consumers can be placed in a simulated shopping environment. Researchers will typically observe group behaviors from a secluded room that gives them a chance to witness the behavior. Unlike qualitative factors obtained from focus groups and personal interviews, study participants do not provide direct explanations to researchers.
Focus groups discover qualitative factors by bringing together a group of consumers in a controlled environment. Study participants might be asked to watch advertisements or try new products and give their reactions to the researchers. One of the unique features of focus groups is that they usually include researchers interacting with participants and researchers observing from a hidden location. This helps prevent bias in interpreting participants’ responses.
Surveys and interviews can be an intimate method to discover and examine qualitative factors. With this type of method, study participants are usually interviewed one-on-one and given a hand-picked set of questions to answer. One of the problems with this type of research is the participants’ reluctance to be completely honest. Online surveys have removed some of the discomfort of respondents as they provide more anonymity and are less challenging for the participant.
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