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Business intelligence involves reviewing a company’s data to develop actionable information for decision-making. The best firm will have experience with similar companies, successful hardware and software use, and a reputation for effective solutions. The process involves interviewing top managers, developing specific recommendations, and building integrated tools. A close relationship with the firm is required, with minimal disruption and lost productivity.
Business intelligence is the process of reviewing a company’s data to develop actionable information for making decisions. A business intelligence firm completes the initial data review based on a detailed investigation of the customer’s desired uses of the information. This company develops and installs an automated system to capture relevant data on an ongoing basis and make it available to authorized users. The best business intelligence firm for a given company will have experience dealing with companies of similar size and concentration; will have worked successfully with hardware and software in use at the company; will be competitively priced; and will have a reputation for developing effective solutions on time, within budget and with minimal disruption.
Choosing the best business intelligence firm begins with reviewing completed projects of business intelligence firms that are available and interested in working at a prospective client. It’s not mandatory for a business intelligence firm to have experience in the prospect’s specific line of business, but the best one will have experience in companies of a similar size and similar focus, such as a manufacturing firm versus a sales organization. Consider it an advantage if the business intelligence firm has specific industry experience.
The end product of a business intelligence report is not just the information but a system for retrieving and displaying information compatible with the client company’s IT infrastructure. Successful experience with a company’s hardware and software is a requirement for the best business intelligence firm. It is an added benefit if the business intelligence firm has experience building systems that can grow with the business and adapt to changes in the information technology environment.
Most business intelligence projects begin with consultants interviewing the client’s top managers to determine the strategic uses and value of the desired information. Subsequently, extensive inquiries are conducted with managers and mid-level data controllers to discern what information is available, how it is acquired and how it is stored. The best business intelligence firm will have demonstrated success translating top executives’ strategic goals into specific information requests from lower-level employees, developing specific recommendations for data use, and building integrated tools to retrieve that data on an ongoing basis in the client computer systems of the company.
Working with a business intelligence firm requires a close relationship between the companies over a defined period of time. Quality business intelligence firms will conduct business with minimal disruption and lost productivity to the customer. The best business intelligence firm will offer to do the job in a specified amount of time at a competitive rate.
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