Keep your answering machine greeting professional and concise, but you can include a short statement about your business. Provide important information, personalize the message, and thank the caller for calling.
The answering machine greeting you use should be fairly short and to the point, although you could use it as a way to demonstrate what your business has to offer. Your overall message tone should be professional and indicate to callers that even though the call was lost at that time, they are important and you plan to get in touch with them as soon as possible. Within that, however, you shouldn’t indicate that you’re talking to someone more important than the caller. Your answering machine greeting should also be personalized in whatever way you feel is appropriate for your business and needs.
An answering machine greeting is a message recorded on a company’s voice mail or answering machine. Since this message will be heard by at least some of your customers, keep the message professional. Most of the time, you shouldn’t create a silly or funny message, but provide important and useful information professionally and quickly. However, you can use the message as a quick opportunity to include a short statement about a specific service you offer, such as “Thank you for calling Casa das Tortas, home of the world famous Zucchini and Artichoke Pie.”
The information you provide in the business answering machine greeting may vary based on your specific needs, although some basic information is common. You must indicate the company reached, including a specific name if you have a personal number or extension. If the message is for general use, you can indicate that you are unavailable, although a message for after-hours use might provide the caller with regular business hours. However, you should not use any language that could be used to indicate that you are busy with a task that is more important than the caller.
Any answering machine greeting you use should also be personalized and personalized to your needs. If you have an emergency service, which a caller can activate by pressing a button for a faster response, you must indicate this in the message. It can also be helpful to remind callers of the information they need to provide in the message, such as their name, contact information, and reason for calling. You should also thank the caller for calling at the end of your message and indicate that you plan to call them back as soon as possible.
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