A portal is a website that offers personalized services based on user preferences. Portal software includes user management, content management, and a dedicated web server. It requires skilled personnel and can be expensive.
The best portal software can meet your organization’s current and future needs. A portal is a specially designed website that provides a number of related services, usually targeted to you based on your profile or preferences. The term portal has historically been used to describe a port or a location of multiple loading and unloading activities. It is now used to describe a multipurpose website that includes public and private sections, data retrieval and submission tools, personalized content, and often links or connections to related systems or services.
The technology needed to support this type of website structure became widely available in the mid-1990s, with the advent of user management functionality as part of a portal software package. The ability to deliver personalized and user-specific content is central to the core functionality of an Internet portal. The ease with which administrators can add users, create roles, and manage this process is very important when evaluating different portal software applications.
Content management is usually a feature included in the portal software. The ability to select material accessible to a specific type of user and separate it from public data is difficult to do without a content management function. This tool should be designed with an administrative assistant in mind. Test the features with someone who will need to use it in their work to make sure it is intuitive to use. This is the only way to properly evaluate the usability of a tool.
Creating and maintaining an information portal is a new technological development and has led to the creation of new jobs and career paths. There are two skill areas required to support this type of portal: information systems and content management. This type of website requires a dedicated web server that can support both public (http) and private (https) sections. You need a mechanism or program to handle user identification and password requests, as well as the ability to remind users of their passwords or allow them to reset their password.
Carefully check the skills required to manage and administer the portal software. Research the availability of these skill sets and their relative value in the market. The best portal software can require personnel with rare skills and be extremely expensive to hire. Look for technology based on commonly used platforms so resources are easier to find.
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