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Softphone software allows phone calls from a computer. Choose compatible software with required features such as GUI, messaging, and video chat. Check operating system compatibility and customization options.
Softphone software is a type of program that allows you to make phone calls from a desktop or laptop computer. To choose the best softphone software, you must first make sure that you are only considering software that is compatible with your operating system and that your computer meets the program’s system requirements. Once you’ve identified the software that meets your technical specifications, you can consider other features. The graphical user interface (GUI) will be different for each softphone, and the level of customization offered can also vary. Many softphone users also use text messaging, instant messaging, and video chat, so you may want to look for a program that offers these features.
One of the most important things you need to consider before downloading or purchasing softphone software is whether or not it is compatible with your computer’s operating system. Most programs are designed to work with the Windows® operating system. If you’re using a computer running Macintosh® or Linux®, checking compatibility is a must.
Softphone software is available in a variety of GUIs. Some have simple keys and mimic simple phone dialing, while others have lots of buttons to provide dialing shortcuts and other functions. If you want to be able to customize your settings, you’ll want to choose software that allows you to change the look, skins, and other interfaces; these normally come at no extra cost.
Most softphone software programs offer the ability to use text and instant messaging (IM). If these are features you want or need, make sure your software supports these features. With instant messaging, you may also be able to use your phone to log into popular email domains and social networking sites. Some software connects through third-party instant messaging services, while others include instant messaging built specifically for the softphone.
Additionally, many softphone interfaces also include other features, such as call waiting, call forwarding, and directories. Some even allow users to access their address books from any computer connected to the Internet. This can be a particularly useful feature to allow you to keep all your contact information in one central location.
Video chat can be used between friends or co-workers as a way to see the other person. Many softphones offer this feature if your computer has a webcam, but it requires a large amount of bandwidth to work effectively. If this is a feature you’re interested in, make sure you have a high-speed Internet connection and look for softphone software that can use your bandwidth efficiently.
