Professional etiquette in business settings includes attentiveness, commitment, and basic manners. Introduce higher-ranking colleagues first, offer firm handshakes, and keep conversations relevant. Respect everyone, regardless of gender. Turn off phones during meetings and dress presentably.
Business meetings, corporate offices, and other professional settings require professional etiquette, and it’s best to follow basic rules of manners when in these settings. Other professional etiquette tips and techniques, however, go beyond simple ways to ensure smooth, productive interactions between colleagues or business participants. It must be remembered that interactions in the business world are like small marriages: attentiveness and commitment are important, and a commitment to the task at hand is vital. The most important aspect of professional etiquette is the ability to guarantee your dedication to the interaction. That means being an attentive listener and gracious host.
Hierarchies are common in business settings, and when introducing two colleagues, remember to introduce the person with the highest ranking first. This bit of professional etiquette ensures that the higher-level person feels respected and open to communication. Handshakes should be executed firmly and briefly; one should offer the hand with the palm slightly raised as a sign of respect. During introductions, professional etiquette dictates that conversation be kept to relevant issues and that offers of extraneous or personal information be limited.
While the rules have changed over the years regarding the treatment of women in the workplace, it is still good professional etiquette to keep the doors open for women in the workplace. Women often wear high-heeled shoes, which can sometimes prevent them from opening some doors or lifting heavy objects. In such situations, it is respectful and good etiquette to help a woman lift a heavy object or open a door if you are a man. In other situations, however, the “first lady” mantra may not apply and, in fact, can become a hindrance for all parties involved. Be equally respectful of everyone in the workplace, male or female.
As the presence of cell phones in the workplace increases, it becomes increasingly important for people in the workplace to remember to turn off their phones during meetings and one-on-one interactions. Do not answer phone calls or send text messages during meetings unless it is an emergency. Turn cell phones off completely before important meetings with superiors, and do not leave a meeting to make a call unless absolutely necessary.
Dress rules have relaxed significantly over the years, but it’s still important to look presentable at all times in the workplace. Clothes should be clean and wrinkle-free, even if they are more casual. Hair should be well-groomed and neat, even men’s facial hair. Shirts should be tucked in, ties should be straight, and makeup should be tasteful and neat for women. Clothing should be washed regularly to avoid odors or stains.
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