Broadband installers connect homes and businesses to high-speed internet, install network connections, configure devices, and provide repairs or services. They work with different broadband technologies and may need to install wiring inside buildings. They also set up network connections and help customers configure their networks.
A broadband installer is typically responsible for connecting a home or business to high-speed Internet service, and will often physically install a network connection if necessary. Installers are often called on to do the wiring work inside a building in order to get the broadband connection from the entry point to the location or locations where it is needed. Broadband installer duties usually also include configuring and connecting devices using the broadband signal. These employees may also be required to provide repairs or service to any of the systems they install.
In 2011, several different types of broadband technology are in use. The most common ones provide network connectivity over phone lines, cable lines, or through a mixture of phone and satellite connections. Direct fiber optic connections are also used in some areas. Generally, a broadband installer will only work with one of these technologies, but he is expected to have a thorough understanding of all of them.
The physical installation process usually involves running a line from a main utility box to the home or office where the broadband is being installed. In some cases, a signal can use existing phone lines or a cable connection and not require new wiring work. When wiring work is done, the installer is responsible for doing it properly and without damaging the building where the service is being installed. Installers working with systems using satellite technology also set up and align a small satellite dish to receive high-bandwidth broadcasts.
Once a broadband connection is brought into a building, a broadband installer usually installs the wiring inside the building. This can be as simple as running a line through an exposed basement or crawlspace to a wall outlet elsewhere in a building. In other cases, an installer may need to install several new boards and run an extensive network of cables. This may involve some drywall cutting and fitting and other light construction work, as well as work in attics, basements, and crawlspace areas.
Once a physical connection has been established to an external network, a broadband installer is usually responsible for setting up the network connection. This involves using a computer or specialized hardware to activate the network connection and enter key information. An installer will also verify that the connection is good and provides reliable broadband service.
In some cases, a broadband installer will also help customers configure elements of their home or office networks. This may involve installing software on computers. It may also involve configuring routers or other network hardware and having the network verified and tested.
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