Case management jobs are available in healthcare, social services, and law firms. Duties include patient care, resource management, and case tracking. A nursing degree and experience are typically required. Social services case managers advocate for patients and victims, while legal case managers track cases through the court system.
Case management jobs are common in both the healthcare industry and the social services industry. A nursing case manager typically works in a hospital or medical facility, while a social services case manager might work in a correctional facility, child protection units, nursing homes, or mental institutions. Case management jobs are also available at law firms to track legal cases through the court system.
The duties of a case manager in a hospital or other type of inpatient or outpatient facility are varied, but generally focus on patient care and the proper use of available resources. Case management jobs in this field require one person to monitor patient care while working with a team of doctors and nurses. He or she usually assesses the quality of care and identifies ways to improve services. The case manager is the overall care coordinator who works with the family and patient during the hospital stay.
Case management jobs in the medical field often include administrative tasks working with each department in the facility. The case manager may be responsible for reporting on each department’s effectiveness, staffing levels, and staff training. He or she may also be tasked with assessing how cases are managed and developing an improvement plan.
A registered nursing degree is usually required to obtain case management jobs in hospitals or health care facilities. The candidate should typically have several years of experience managing people and caring for patients. Computer and writing skills are also common requirements for this position.
Social services case management jobs range from domestic violence facilities to nursing homes. The case manager acts as an advocate for the patient or victim to ensure that the patient or victim is treated fairly and that resources are made available. At a domestic violence shelter, for example, the case manager is also responsible for the clients’ safety. In these jobs, he or she must be able to act in a crisis and supervise volunteers.
Case management jobs in law firms or courts follow each case from filing to disposition. The manager can coordinate when specific documents should be filed, monitoring various deadlines. Part of the job may also include managing the volumes of documents pertaining to each case. In some law firms, software is used to manage calendars and cases, especially in large firms with many active and ongoing cases.
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