A computer service technician repairs and maintains computer hardware and software systems, installs and updates software, and handles customer service issues. They can work for a company or set up their own business. Training typically involves two years of education after high school.
A computer service technician typically works, privately or for another company, to repair and maintain different aspects of various computer hardware and software systems. This can include anything from installing and updating software on a computer, to installing and installing hardware that comes with the computer. Although smaller computer systems and networks can also be installed or maintained by this type of technician, he or she will typically not be involved in configuring major network systems. A computer service technician may also be responsible for handling customer service issues and paperwork.
A computer service technician’s primary duties often revolve around maintaining and installing various computer systems and programs. This usually includes software and hardware related to a computer or system. Basic tasks can include installing and updating an operating system (OS) on a computer, troubleshooting problems that may be occurring with hardware or software, and installing and performing maintenance on devices such as printers, modems, and computer cases.
A computer service technician can find work for another company, often overseeing and dealing with software and hardware issues for an office or shop, or setting up his own business. This type of private operation is usually run as a repair shop for computers and other devices, often providing service and maintenance for various computer issues. A computer service technician can also provide software and hardware installation on a computer, as well as perform data recovery and software troubleshooting for a customer.
Regardless of the type of work a computer service technician finds himself in, he will likely also have to deal with customer service and paperwork. He or she often needs to communicate about software and hardware issues in a way that customers or co-workers can understand and explain how these issues can be resolved. Paperwork often involves work orders and requests for specific parts or software, as well as receipts for customers and expense reports for businesses.
The training required to become a computer service technician typically involves just two years of education after completing high school or completing a general educational development (GED) program. This education can be received at a college or university, and there are several technical schools that also offer programs to become a computer service technician. These programs usually involve courses in electronics, computer maintenance and repair, and understanding how to troubleshoot common problems.
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