Conflict resolution and negotiation are often linked as negotiation can be used to resolve conflicts. Effective conflict resolution involves compromises and concessions from both parties to achieve a “win-win” settlement. Colleges offer programs for graduate students to learn methodologies and practices for conflict resolution and negotiation.
The concepts of conflict resolution and negotiation are often discussed together as negotiation can be an important element in resolving a conflict. Conflict resolution typically focuses on bringing two or more conflicting parties together, discussing and exploring the issues underlying their conflict, and then finding a solution to those issues that is satisfactory to all parties. Negotiation is often part of this process, although other methods may be used, and involves a procedure by which each party makes compromises and concessions to find a solution. There are also a number of colleges and universities that offer conflict resolution and negotiation programs for business and communications students.
The effective conflict resolution process can involve a number of different strategies to find a solution to any type of conflict, which the various parties find satisfactory. This usually requires compromises and concessions from both parties involved in the conflict. Such conflict resolution is often intended to lead to a “win-win” settlement, meaning that each party feels satisfied with the final resolution.
This attempt to achieve a win-win outcome is why conflict resolution and negotiation are so often linked and discussed together. Negotiation is a process by which conflict resolution can ultimately occur, as each party involved meets and discusses what they want to happen to end the conflict. This often begins with certain demands or conditions that each party’s wishes are met, and continues with compromises and concessions by each party to create a final resolution. Conflict resolution and negotiation also typically use creative thinking to bring about a creative compromise that can go beyond each party’s superficial requests, to address any underlying issues or desires of each party that might otherwise result in future conflicts.
Many colleges and universities offer programs focused on conflict resolution and negotiation for students. This type of program is typically designed for graduate students and focuses on various methodologies and practices used in both conflict resolution and negotiation as a means of effectively achieving that resolution. A degree in this type of program is often pursued by someone interested in working at a higher level within a company or business, and is often pursued by students in advanced business or communications programs.
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