A copier technician provides maintenance, troubleshooting, and repair services for copier machines. They can work in a warehouse or in the field, and need to be skilled in both mechanical and electronic problems. A high school diploma and technical certificate are required. Long hours may be required.
A copier technician provides service and support for copier machines. This job includes regular maintenance of copiers along with troubleshooting and repairing copiers that are not working properly. To become a copier technician, you must have a minimum of a high school diploma and, ideally, a certificate from a technical school. These certificates indicate that people have completed training and are familiar with the copier’s electronics, including on-board computers.
Some copier technicians work in a warehouse or repair facility. The equipment is shipped to the facility for maintenance and repairs. They inspect the equipment, replace broken or damaged parts, confirm that the equipment is working properly, and send it back. These copier technicians can work for copier manufacturers as well as leasing companies that supply equipment to businesses of various sizes.
A copier technician can also work in field service. These copier technicians travel to a copier location to provide on-site service. Your job includes scheduled maintenance visits as well as emergency visits to troubleshoot copier malfunctions. This type of work requires the ability to work under pressure and work well with people, as the copier technician needs to interact with people in the office while performing repairs and providing instructions on using the copier.
Historically, copiers were primarily mechanical and copier technicians often learned on the job. Today’s computers at the heart of sophisticated copier systems require technicians to be skilled not only in mechanical problems such as feed trays, but also be familiar with copier software and diagnostic tools. A copier technician needs to be able to determine whether there is a problem with the copier’s mechanics or electronics in order to resolve the problem and get the copier working again.
Copier technicians also walk copiers through their initial installations. These field technicians set up the copier and provide instructions to users so that users understand how to use the copier and how to get the most out of the equipment. Working as a facility copier technician requires excellent communication skills; failure to provide proper instructions could result in repeated visits to repair the copier after misuse.
Hours for a copier technician can be long as many companies promise a quick turnaround for their customers. Copier technicians are eligible for overtime for their overtime hours, but some people find the long hours a struggle, especially if they are working in the field and logging a lot of time in the car.
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