Creating a supply chain map involves determining the type of map needed, gathering information about the process, and distributing it to end users with a feedback method. The map represents a company’s process or strategy for delivering products to consumers and helps evaluate and monitor efficiency. The level of detail varies based on end users, and the map is typically designed for clear communication and distribution.
Creating a supply chain map is a multi-step process with each step having an individual set of requirements. The map creator begins by determining what type of map is needed, process or strategic. Once the type of map is determined, information about the environment to be mapped is gathered and then placed in the format that best communicates to end users. The map should be distributed to end users with an established feedback method.
A supply chain map is a paper representation, using lines, words and symbols, of an existing business process or strategy for developing a process. The process being mapped involves how a company’s product ultimately gets to consumers. Supply chain mapping has become increasingly important as companies outsource much of the manufacturing process. The goal of any map is to help a company evaluate and monitor the efficiency of its processes.
If a company has not yet launched a supply process, the first requirement is a strategic supply chain map. The procurement strategy to be mapped should reflect the company’s overall strategy. Information to be gathered includes where the delivery process fits with the company’s tactics, how the delivery process relates to the company’s values, how the delivery process relates to the company’s goals, and how effectiveness will be measured of the process.
For companies with an existing supply process, the process of creating a map typically begins at the end of the process, with the consumer. Working backwards, the map maker notes each step the company takes to get the product into the hands of a consumer. Examples of these processes, working backwards, include shipping, packaging, safety testing, assembly, and parts procurement.
The degree of detail in the strategic or process supply chain map varies according to the end users. It’s generally best to start with the end users in mind, figure out what information needs to be communicated to them, and then set the map parameters based on that. In all aspects of the mapping process, the goal of effective communication with map end users typically drives the effort.
Once the strategic or process information is gathered, the data is mapped onto paper, typically using lines to indicate the flow of materials or processes and boxes of various shapes to contain words describing what is happening to the materials at each stage of the process . Internal consistency should guide the types of lines, boxes and symbols used, and a key should be included if necessary, just as with a road map. For example, a single line may indicate the flow of goods from one supplier to the next, while a double line may indicate the flow of goods from two suppliers to a third. Usually, the meaning of lines and shapes on the map depends on the creator of the map.
The purpose of a supply chain map is to help those working in a company at both a strategic and process level understand how products flow from conception to consumer. An effective map is typically designed to communicate clearly as a self-contained document so that those working on one part of the process can understand all parts. Someone who creates one should also have a plan for distributing the document and getting feedback.
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