A credit manager tracks accounts, negotiates payments, participates in collections and legal actions, and protects businesses from bad credit situations. They communicate with customers, banks, and credit bureaus, and may specialize in collections or have a wide variety of credit obligations. They also research and verify payment histories to ensure timely payments and maintain relationships with banking, legal, and accounting businesses.
A credit manager is concerned with collecting money owed for products or services. A business can employ this type of manager to track accounts, negotiate payments, and participate in collections and legal actions as needed without payment. This type of credit supervisor usually works closely with banking institutions and credit bureaus to carry out their duties. Also, this manager will protect your business from risk by researching and avoiding bad credit situations.
While much of a credit manager’s job involves issuing invoices, settling accounts, and tracking payments, most credit managers are required to deal directly with customers and outside organizations. The credit manager initiates the necessary collection actions and consults with attorneys and others involved in legal action if the customer’s payment is severely delayed. For collections and legal situations, typically the credit manager must provide documentation and reports describing payment history and accounting details. This manager is also in routine contact with banks during the processing of payments and money transfers and uses the resources of banks and credit approval agencies to conduct financial investigations.
Depending on the size of the organization they work for, a credit manager can have a wide variety of roles. In larger companies, these professionals may focus on a specialty such as collections, while those in smaller companies may have a wide variety of credit obligations, including general office duties. In companies large and small, a credit manager may be required to supervise others and create and maintain adequate credit and payment policies and procedures.
Part of the credit manager’s job is also to protect your company from risky credit extensions; in this position, credit approval is also a vital component. The manager researches and verifies the backgrounds and payment histories of individuals and companies to help ensure your company receives payments in a timely manner.
During the workday, this manager spends a lot of time communicating and networking with others through computerized devices, telephone and mail. She will likely issue statements and spend some time tracking and following up on account payments as well. She may be required to focus on special accounts or projects, or she may have a more general role within the company. In some cases, a credit manager will spend time meeting with senior-level employees to develop, maintain, and evaluate company policies and practices. In addition, she maintains relationships with those who work for banking, legal and accounting businesses.
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