Computer security and privacy are interconnected as adequate security determines the level of privacy a user can expect. Cybersecurity breaches affect tasks like business, banking, and socializing. In e-commerce, IT security and privacy determine trust between parties. Unauthorized tools like spyware and tracking cookies invade privacy and send information to remote observers. Junk mail is also a security and privacy issue.
The relationship between computer security and privacy lies in the fact that adequate computer security, or lack thereof, is a major determinant of the level of privacy a computer user can expect. Computers have become a vital part of modern existence. People use computers to perform many tasks, including business, banking, socializing, and storing private information. If there is a cybersecurity breach, it will have a negative effect on how these types of tasks are performed. Cyber security and privacy also refers to unauthorized monitoring of people’s activities on the computer.
In the context of e-Commerce, the issue of IT security and privacy will determine the level of trust between the business parties. If there is suspicion of a security breach on both sides, this will lead to the destruction of trust and the end of the business relationship. This includes risks and threats from third parties, not even from business partners.
An example would be a customer who ordered books from a company that sells online publications. If the customer discovers that the information entered while ordering books has been used for other purposes without her permission, this will lead to the breaking of the customer’s trust in the business. It might not even matter if the website was hacked by a third party, because the damage would have already been done. The customer would feel that his privacy has been violated and would have a hard time trusting the company again.
Another area of computer security and privacy is unauthorized tools, such as spyware and tracking cookies, used to spy on people’s computer activities. These invade people’s privacy by monitoring how and when they use their computer and then sending the collected information to a remote observer. Some marketers do this as part of data collection for marketing purposes. Others do this with the intention of discovering the likes and dislikes of the Internet user so as to deliver advertisements tailored to the user. Sending junk mail is a computer security and privacy issue. Not only are these emails unwanted, but they often contain links that infect a person’s computer with different types of viruses if they click on them.
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