An employee benefits consultant helps employers find the best benefit packages for their company, with responsibilities including researching new legislation and developing new plans. Interpersonal and math skills are essential, and there is no specific degree required.
An employee benefits consultant helps employers find the most compatible benefit packages for their company. These consultants determine the employer’s goals and budget, then find the best program matches. They also provide additional or continuing education about benefits, customer service, technical support, and communication between the employer and the benefits company. An employee benefits consultant can work at a human resources or consulting firm, internally at a corporation, or as a freelancer.
A variety of roles are required of an employee benefits consultant. A few days are spent researching new legislation to determine how it might affect certain plans. Other days might include developing new groups of plans to present to the employer. A consultant may travel to various company offices to explain different employee benefit packages as well. They answer customer questions and make sure the application process goes as smoothly as possible.
Good interpersonal skills are an essential requirement for an employee benefits consultant. The consultant not only interacts with the company’s administrative personnel, but also with individuals throughout the company. He or she should be able to explain the formalities of each plan and make suggestions as needed. A consultant also needs good math skills and the ability to think quickly. These skills are useful in developing pension plans and ensuring that plans do not go over budget.
Some benefit consultants are responsible for following up on claims made and continually updating the company’s database. Of course, the typical workday depends on whether the individual is an internal or external consultant. Internal consultants often work for large corporations and have additional human resources type responsibilities beyond benefits consulting. External Benefit Consultants, however, work with small and medium-sized businesses, helping them develop and implement plans at open enrollment time. Outside consultants may also be tasked with finding and signing new accounts for the company.
There is no specific degree that qualifies an individual to be an employee benefits consultant. While a bachelor’s degree is typically one of the requirements for this type of position, benefits consultant is generally not an entry-level job. Some employers prefer a master’s in human resources, while others require years of experience.
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