Flight attendants must have completed high school, possess excellent communication and customer service skills, and be in good physical shape. Passports may be required for international travel. Drug and alcohol abuse and criminal convictions are disqualifying factors.
Depending on the airline, flight attendant qualifications may vary. Most airlines, however, generally require their flight attendants to have completed high school and perhaps some college. They must also have excellent communication and customer service skills. Flight attendants must also be in excellent physical shape with no history of drug or alcohol abuse. Many airlines also prefer their flight attendants to have a passport for international travel.
Excellent customer service and interpersonal skills are believed to be the most important qualifications for flight attendants. An airline’s cabin crew members are often the face of the airline. They often interact with airline passengers more than any other airline employee. A flight attendant must have a friendly and confident demeanor, as well as demonstrate leadership qualities and problem-solving skills.
Communication skills are also generally considered to be important flight attendant qualifications. A person must be able to speak, read and write in the native language of the majority of airline passengers. For example, airlines in the United States typically hire people who are fluent in English. Being fluent in a second language can also be helpful, but this is not usually a top qualification for flight attendants.
Someone interested in becoming a flight attendant will usually need a high school diploma or the equivalent of a high school diploma. Some airlines may also prefer future flight attendants to also have a college degree. But degrees are generally not required and are generally not considered professional qualifications for flight attendants.
Good physical health is another important qualification for becoming an air hostess. Most airlines require applicants to undergo a complete physical before being hired. Candidates with chronic illnesses, such as heart disease or diabetes, cannot be hired by some airlines. The ability to lift heavy objects, such as full pieces of luggage, is also usually required.
During the physical exam, a flight attendant candidate is also often given drug and alcohol tests. Most airlines do not hire people with a history of drug or alcohol abuse. A criminal background check will also usually be performed on an applicant. Most airlines will also not hire anyone with previous criminal convictions.
Passports can also be flight attendant qualifications on some airlines. This is generally true for large airlines that do a lot of international travel. Some smaller airlines, however, may also require their flight attendants to have a passport.
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