Hotel security officers are responsible for the safety of guests, employees, and property. They monitor the hotel through cameras, patrol meeting rooms, and respond to disturbances. They also perform tasks such as payroll and bank deposits, removing unauthorized persons, and keeping tabs on stores. In cases of arrest, they take custody of offenders and provide a written statement.
A hotel security officer is not only responsible for the safety of hotel guests, he is also responsible for the safety of the hotel, its employees and property. In some large hotels, the security officer monitors the various areas of the hotel through a system of cameras and video monitors. The security officer also routinely patrols the banquet and meeting rooms and responds to any type of disturbance, from fire or unauthorized guests to a medical emergency. The security officer also responds to guest complaints about disturbances and problems with neighboring hotel guests.
Many hotels use off-duty police officers or ex-police officers as their security force. These officers respond to complaints of theft, disorder and other disturbances in the hotel and its parking areas. Keeping track of hotel payroll and bank deposits are two types of tasks that can be performed by a hotel security officer. Other tasks such as removing unauthorized persons from the hotel entrance and parking areas are performed to eliminate unwanted harassment of hotel guests by beggars. Keeping tabs on the various stores and venues located within the hotel also usually falls on the security officer’s shoulders.
Some of the largest hotels in the world have a visitor record as large or greater than the entire population of some small towns. These hotels face many of the same situations and emergencies as a city of comparable size, and it is the hotel security officer who responds correctly to the situation. Due to the sheer size and magnitude of many of the larger hotels, the security force stays abreast of most security situations through the use of a closed-circuit television monitoring system. Through the use of the monitoring system and guest calls relayed through the front desk, the security team is generally very quick to respond to most issues.
In cases of arrest, the hotel security officer is usually required to take custody of an offender within the hotel. When local authorities arrive on the scene, hotel security will usually provide a written statement of the actions that warranted the detention, as well as handing over the detainee to the authorities for arrest purposes. The hotel security officer will prepare a written statement detailing the action fully. This report is generally retained in the hotel’s records and files for a period of time deemed appropriate by the hotel’s management.
Protect your devices with Threat Protection by NordVPN
