A shipping clerk processes outbound orders and needs basic computer, writing, math, and physical skills. They may operate computerized and automated systems, including forklifts. Detail-oriented and repetitive work skills are important, as well as the ability to handle incoming shipments and perform receiving duties.
A shipping clerk is typically an entry-level position that processes outbound orders for manufacturers, retailers, wholesalers, and other businesses. A high school diploma is usually the minimum formal education needed to become a shipping assistant. Many employers who hire clerks are looking for people with good computer skills and the ability to operate electronic equipment. Employers generally expect strong basic writing and math skills to prepare documentation and understand weights and measures. Being in good physical shape and being able to lift a minimal amount of weight is also often necessary if you want to become a dispatch assistant.
The number of computerized and automated systems used for shipping will vary depending on the employer. Having the aptitude to quickly learn various computer programs and automated equipment is important. Computers are often used at work to track shipments, create mailing labels, and calculate shipping and postage fees. The type of automated equipment you may need to operate on the job as a shipping assistant includes conveyor belts or even robots and computer-directed vehicles that transport products from one place to another.
Some companies train new employees on the job, but others expect prospective dispatchers to have some job-related skills. You can stand out from the pack not only by demonstrating the basic skills that are important for the job, but also by acquiring some of the more advanced skills a dispatch assistant can use. One of those skills is how to operate a forklift.
Getting certified as a forklift operator can move your resume to the top of the pile because this skill is often needed to retrieve products from storage in warehouses and move products to loading docks for shipment. A driver’s license may also be required if you want to become a dispatcher. At some companies, especially smaller ones, clerks sometimes deliver the packages themselves or deliver them to the mailing facility. Being able to pass a background check may be necessary at some companies.
Other skills that will help you become a shipping assistant include having a detail-oriented personality, which will come in handy when checking orders and making sure they were filled out correctly. Being able to handle work that can be repetitive is important because dispatch workers often perform the same routine tasks every day. It can be important to understand spatial relationships to direct truck loading or even loading trucks if necessary. In many companies, shipping clerks also perform receiving duties and other transit information, so being able to use your reading and detailing skills to verify incoming shipments against bills of lading and other documentation can be important if you want to work as a shipping clerk.
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