To become a hotel receptionist, formal education beyond high school is not usually required. Look for vacancies in hotels and dress professionally when applying. Receptionists should be professional, detail-oriented, and responsible. After accepting a job offer, there will be a short training period.
A hotel receptionist works the front desk and checks guests in and out of the hotel, and may occasionally answer the phone to make reservations or answer questions. To become a hotel receptionist, formal education beyond a high school diploma is usually not required. Some luxury hotels may want to hire people with more experience or even an associate’s degree in a hospitality field such as hotel management.
If you are interested in working at a hotel call and visit those in your area. Hotels may not advertise that they are looking for a receptionist, but it also doesn’t hurt to check the classifieds in the newspaper or online. When calling a hotel to inquire about any vacancies, remember to be friendly, and introduce yourself and your purpose for calling immediately.
When visiting a hotel to apply for a receptionist job, remember to dress professionally and speak clearly. Print a resume if you have one; any previous work experience in customer service can help you land the job. Also, list any relevant skills, such as computer or math skills.
The receptionist will be the first person a guest sees when checking into a hotel, so projecting professionalism is important. He or she should be able to clearly answer any questions guests may have, as well as collect payment on a reservation or create a billing account. For these reasons, it is important that whoever wants to do this work is very detailed and responsible.
If you have an interview at a hotel, it is important to once again dress professionally and smile when you introduce yourself. Explain why you would make a good hotel receptionist. Remember to consider that many hotels need someone at the front desk at all times, seven days a week, so their shifts are not regular. Ask any questions you may have; It’s also a good idea to learn some information about the hotel beforehand in order to appear more informed and competent.
After accepting a job offer to become a hotel receptionist, there will usually be a short training period. Depending on the size of the hotel and the number of other employees, their roles may vary. Someone who is successful in this position may be promoted to a supervisory or management role.
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