To become a reservist, you need customer service skills, a clear voice, and may need to learn specialized computer programs. Training may be required, and some positions may require working odd hours or remotely. It’s important to learn industry-specific codes and jargon. Consider starting in less-than-ideal positions to gain experience.
To become a reservist, you must be able to provide exemplary customer service, pleasant telephone demeanor, and a clear voice. Reservationists may also be required to learn specialized computer programs that are often used by companies when booking to avoid overbooking. Most reservations positions also require applicants to have a high school diploma or comparable certification. You can also become a reservist through on-the-job training at a hotel, restaurant or transportation agency.
As a reservist you will need to work directly with the public, so strong customer service skills are required. If you intend to be an airline or restaurant receptionist, you must have good oral and written communication skills. A positive attitude, patience and willingness to serve others are also among the natural skills needed to become a reservist.
Depending on where you plan to work, you may need to undergo formal training before becoming a reservist. Local colleges sometimes offer courses, as do private travel agencies. Investigate the industry you plan to enter to determine what type of training is required, if any.
Reservationist job listings can be displayed in your local classifieds. You can also research individual companies online to determine if any of them have current reservation openings. If you don’t have previous experience, look specifically for companies that offer job booking training.
Increasingly, hotel reservation and ticket agent positions are hiring employees to work in remote locations. However, to become an authorized work-from-home reservist, you may need special telephone equipment and computer software. These positions may also require new employees to train for a set amount of time in a supervised location before being able to work remotely.
To become a reservist, you may need to learn special codes and jargon specific to the industry you work in. This is particularly true if you plan on working in the travel industry. When arranging or confirming travel destinations for customers, you must be aware of several codes used to identify airports and other ports.
As you take the initial steps towards becoming a reservist, you may want to consider working in less-than-ideal positions while gaining the skills and experience you need to advance your career. For example, it’s not uncommon for businesses that require reservations to operate 24-hour hours. As a new reservist, you may find jobs that require you to work night shifts or other odd hours or that only offer part-time work, but that also offer valuable training and experience.
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