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Surveillance operators monitor surveillance systems in various environments and may require experience or an age requirement. Entry-level jobs can help develop skills, and some facilities accept interns with no experience. Casinos may require candidates to be at least 21 years old and familiar with casino games. A gaming license may be required for casino jobs. Experienced staff can move up to supervisor positions with better pay and benefits.
No special training is usually required to become a surveillance operator, but it helps to have experience and there may be an age requirement for some positions. Working in this field involves monitoring surveillance systems used in environments such as casinos, businesses and public buildings. If abnormalities are observed, the operator can contact the authorities to request a response. Sharp eyesight and good attention span are helpful as the work can be monotonous and people need to concentrate to spot problems in the surveillance feeds.
Entry-level surveillance jobs can help people develop the experience needed to become operators. Some facilities accept interns with no experience to become a surveillance operator, while others may start new hires on the support team. This allows people to become familiar with the system, learn the company’s protocols, and begin to develop observation skills under the supervision of a mentor. With experience, candidates can apply for higher ranking jobs.
In some configurations, there are additional requirements. Casinos, for example, may require candidates to become a surveillance operator who are at least 21 years old. Some also expect applicants to be familiar with the operation of casino games, as well as the rules for games played in the casino. Being able to detect card counting and other suspicious activity requires an understanding of games and the ability to spot signs of irregularities that can be subtle to the eye. In an interview, the candidate can provide information about the experience that can help with the job.
A gaming license may be required to become a surveillance operator at a casino. Standards for obtaining a license can vary, but may include tuition and passing an exam. Candidates must be able to demonstrate that they are in good standing with regulatory authorities, have current licenses and recent industry experience that they can apply to their work. For other surveillance operator jobs, there may be fewer requirements because regulatory concerns are not as significant.
The room to move forward once someone has become a surveillance operator can depend on the agency. More experienced staff can choose the best shifts, allowing them to set schedules that suit their needs. Supervisor positions can open up to people with experience. These can come with better pay and benefits, especially for those who stay with the company for a long time.
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