Administrative office manager positions are found in various industries, including healthcare, business services, banks, government agencies, insurance companies, and schools. A secondary degree and related work experience are required, and internal promotions are common. People skills and the ability to work with different personalities and professional levels are also important.
While office administration jobs can be found in almost every industry, most of these types of positions are usually found in healthcare, business services, banks, government agencies, insurance companies, and schools. They typically span all departments and levels of the workforce. Due to the large number of administrative staff and assistants, there is often a great need for administrative office managers to plan, direct, and supervise the daily workflow to meet the organization’s operational goals. There are different ways to become an administrative office manager, including education and promotion within the company.
Most administrative office manager positions require a secondary degree, whether it be an associate, a bachelor’s degree or higher. There are many different schools, classes, and programs for the office administrator position, including traditional four-year universities, community colleges, and trade schools. Typically, courses in accounting, business math, computer applications, office technology, human resources, and business law must be taken in order to receive the certification or diploma to become an administrative office manager.
Any candidate looking to become an administrative office manager must generally have related work experience, even after obtaining all of the educational requirements for the job. This is often why internal promotions are the most common way to achieve this position. Administrative office managers have many responsibilities that typically include planning work, supervising staff, reviewing work, completing employee evaluations, and hiring and firing employees. With this broad spectrum of roles, office administration managers often need to know and understand employee strengths and weaknesses, how long tasks take, and how to train and manage others.
A person starting in an entry-level position, such as a receptionist, accounting clerk, administrative assistant, or other position that assists in company and staff learning, is typically a likely candidate to become an administrative office manager. Along with on-the-job experience, candidates are often required to prepare by attending professional development classes on topics such as interpersonal skills, training, time management and project management. It may also be beneficial for a candidate to look for supervisor training opportunities in current positions. Companies can also look for skill sets that include teamwork, organization, leadership and good communication when promoting from within the organization.
Another important personality trait that is typically required to become an administrative office manager is having excellent people skills. Office administrators often act as liaisons between all levels of staff and are required to resolve issues on a regular basis. Some projects may include restructuring departments, implementing new company policies, and mediating interpersonal conflicts. Generally, they must also understand labor agreements and report any issues to the upper management team.
Becoming an administrative office manager typically requires a candidate to be able to work with all different types of personalities and professional levels. This usually includes everyone from the postal worker to the vice president. Knowing how to be detail-oriented, analytical, creative and flexible at the same time may be necessary to succeed in this position.
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