To become an IT infrastructure manager, one needs formal training and experience in IT architecture. The role involves assessing technology solutions to meet business needs, and managing computer equipment. Education in computer science or systems architecture is common, and leadership and priority setting skills are essential.
The steps required to become an IT infrastructure manager vary, but generally include a combination of extensive formal training and experience in information technology architecture. The term information technology (IT) infrastructure encompasses the hardware, wiring, servers, backups, and other items needed to operate and support a computer network. An IT infrastructure manager is typically responsible for all computer equipment in a building or company. Very large operations may have multiple managers, all reporting to a solution architect or similar position.
People who are detail oriented, technologically inclined and love to learn are best suited to become an IT infrastructure manager. The IT infrastructure manager’s primary role is to assess technology solutions to the organization’s business needs and find the best possible tools to meet those needs. For example, a growing company may find that more employees need access to computer sales and accounting systems. This will require increased hardware, network switches, routers and servers to support this growth.
Typically, the process for eventually working as an IT infrastructure manager starts with post-secondary education. A college degree in computer science or systems architecture is quite common. Some people have completed degrees in business or other fields and then completed specific certification or training programs in infrastructure, networking, or related skills.
In order to advance their career in management, many people complete additional education. This could include a Master of Business Administration (MBA), management certificate programs, or a more specific course of study that focuses on a known area of weakness. For example, someone who struggles with written communications might prefer to take a course in that skill over another technology course.
There are two areas of related professional experience that can help you become an IT infrastructure manager: leadership and priority setting. Leadership experience can be gained in short periods as a temporary or project manager. Leading a large project for a voluntary agency or community organization is a great way to develop these skills in a low-risk environment. There are specific mistakes that almost all leaders make, and it is often valuable to learn from these mistakes outside of the workplace.
Priority setting is essential when you become an IT infrastructure manager. There are often multiple hardware projects going on simultaneously, with increasing pressure to produce on time, within a limited budget. How to manage and resolve these issues is a challenge for all managers. Practicing and applying communication techniques to manage user expectations and ensure proper timing for projects is essential to your continued career success.
Protect your devices with Threat Protection by NordVPN
