Drama queens overreact to small incidents and can be attention-seeking. Calm them down and gently explain why their behavior is unnecessary. Focus on finding a solution together to avoid further problems. Be kind and help them think before they act.
In modern parlance, drama queens are people who often turn small incidents or situations into bigger problems than they need to be. They can get emotional to the point of being theatrical about things that others don’t respond to in this way. Usually the best way to talk to such a person is to first tell her to calm down and then let her know that you won’t talk about anything until she talks and acts calm.
Calming anyone who is too excited or talking loudly can help her stop and think before acting. Of course, the people known as drama queens are usually used to acting loud or disruptive whenever something isn’t to their liking. Figure out if the person is attention-seeking or genuinely upset. If it’s the latter, try gently explaining the reasons why you don’t need to get angry to try to calm her fears. If she seems to be fidgeting mostly to be the center of attention, you should mention that you feel embarrassed by her exaggerated behavior and will not be a part of any future similar situation.
You might try to remind the person that others are affected by their behavior and deserve a calmer approach. Drama queens are often seen as selfish and might be sensitive to being called out on this; rather than calling them by name, simply state the situation as you see it. Gently say that there is no need to blow things out of proportion because it makes things worse for everyone else. Give helpful suggestions for resolving the issue to avoid the conversation becoming about blaming the person for an overreaction.
By focusing on developing a solution together, rather than arguing, further problems can usually be avoided. Some overly dramatic individuals may not necessarily want to create attention for themselves by speaking loudly or behaving inappropriately. They may simply be used to reacting to their emotions immediately, rather than thinking things through in advance. Be kind and help the person think before they act. It’s not easy to tell someone about it because she’s likely to feel insulted, which can easily lead to more nasty behavior; talking about it in a light, humorous, non-judgmental way during a dramatic episode is often best.
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