Laptop warranty info: what to know?

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A laptop warranty covers specific types of damage, but excludes theft, fire, and data loss. It covers mechanical defects and offers repair or replacement service. Unauthorized activity voids the warranty. Inspect the unit before coverage expires.

A laptop warranty provides coverage for specific types of damage to a laptop computer. There are five things you should know about your laptop warranty: term, specific exclusions, coverage, warranty service procedure, exchange schedule, and prohibited activities. The standard laptop warranty is provided with both new and refurbished units. Read the policy details to find out the length of coverage, but most units have a one-year coverage period.

There are many warranties that have specific items that are excluded. A typical laptop warranty provides no coverage in the event of theft, fire, or automobile accident. Any damage or loss of data is expressly excluded from warranty coverage. Invest in a backup external hard drive to protect your data and work product.

The laptop warranty provides coverage for any mechanical defects in the unit. This includes broken plastic, monitor resolution issues, hardware failures, and mechanical defects. Your laptop is covered in the event of a fire, but only if it is determined to be the source of the fire.

There are two types of service available with a standard laptop warranty: repair and replacement. The repair clause covers parts and labor to repair the defective part. Replacement involves the complete replacement of the unit with the same or comparable model. The average lifespan of the laptop model is two years, so be prepared to receive a comparable model if you purchase the unit near the end of the product’s life.

The vast majority of warranty programs offer a temporary replacement laptop during the warranty repair period. There is usually a large degree of freedom in the type of drive that is available as an interim replacement. Take the time to find out exactly what features your unit has so you can request a comparable unit.
As with all warranties, coverage is voided if the owner engages in unauthorized activity. This includes opening the case, taking the unit to an unauthorized repair center, and any attempt to repair the unit yourself. Also, the warranty is void if it has been exposed to water, dropped, or abused.
A laptop is a useful tool that offers a combination of flexibility and technology. Invest the time to learn about the warranty coverage and inspect the unit two weeks before the coverage expires. Look for any loose parts or intermittent problems. Take it in for repair before your coverage expires.




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