A laundry supervisor oversees laundry operations, including scheduling, employee performance, and customer complaints. They may also oversee other housekeeping teams and report to higher-level managers or business owners.
A laundry supervisor’s responsibilities can vary greatly between positions in different locations, although, in general, he or she oversees laundry operations at the place of business. Hotels, for example, often employ supervisors to ensure that other employees properly handle the cleaning, storage, and distribution of towels and linens in rooms. The supervisor may also be responsible for ensuring that the operational aspects of a company run smoothly, handling the planning and arbitration of employee disputes where necessary. Although a supervisor is in a managerial position, he or she still typically reports to other managers or owners of a business.
A laundry supervisor is usually an entry-level position for someone with managerial experience. As a supervisor, one of the most important duties he takes care of is supervising the actions and performance of other employees. The exact tasks these employees handle can vary, though they generally involve receiving and washing soiled bedding, folding clean items, and distributing bedding and towels as needed. The supervisor typically ensures that employees perform these tasks in an appropriate and timely manner.
Duties in this type of position may also involve overseeing the performance of other “housekeeping” teams. Some companies may have a sufficient need to isolate laundry services from other tasks, although many companies have both laundry and cleaning staff working together. A laundry supervisor can therefore ensure that all members of the cleaning team perform necessary tasks, including cleaning rooms and facilities in a hotel or other location.
Proper scheduling is also an important task that a laundry supervisor is responsible for. A supervisor often needs to ensure that work shifts are properly scheduled and that any issues employees may have are handled properly so that the company remains staffed sufficiently. When disputes arise between employees, the supervisor may need to address issues and ensure a satisfactory resolution. Supervisors may also be responsible for handling customer complaints and ensuring that employees are properly trained.
Although a laundry supervisor serves in a managerial position, he or she is typically at a lower level of management. Another department manager may be directly above him, depending on the size of a facility the supervisor works in. Otherwise, managers and business owners typically provide guidance and instruction to a supervisor. He or she is responsible for ensuring that all guidelines provided by managers are properly implemented.
Protect your devices with Threat Protection by NordVPN
