A mortgage attendant handles all aspects of mortgage lending, from documentation to accepting payments. The job requires minimal experience and education. Duties include generating documents, checking compliance, processing payments, and answering customer questions. Successful attendants may be promoted to loan officers.
A mortgage attendant works for a bank or other lending institution and handles all aspects of mortgage lending, from original documentation and disbursement to accepting monthly payments, in addition to many other duties. While a mortgage attendant is not considered an entry-level job, it is still a fairly low-level job and minimal experience is required. Generally, formal education beyond high school or a two-year degree in a related field is also not a requirement.
Policies may differ across banks with respect to lending and employment practices as well as the tasks performed; however, many employee responsibilities are similar in some institutions. A loan officer typically makes a decision about whether to approve or deny a mortgage and passes the paperwork to a mortgage officer, who can then enter the information into a computer system. The mortgage attendant may be responsible for generating documents that inform customers and insurance companies of mortgage payment information and plans.
The employee may also be responsible for checking all mortgage documents, including deeds, to ensure they comply with any collateral requirements, lending policies or laws. The employee may also need to write letters to other institutions, companies, government or owners as needed to communicate the information. He or she will also need to answer customers’ questions about their mortgage when calling the bank.
Processing loan payments is also a big part of a mortgage broker’s job. When a payment is received, the mortgage clerk must correctly allocate the funds to interest and principal, as well as any additional insurance or tax payments that must be made as part of a lien agreement. The clerk may also be responsible for checking weekly or monthly reports generated by the bank to ensure correctness on various loans.
These are just some of the duties of a mortgage attendant. Those who are successful in this position may be promoted to the position of loan officer, which usually comes with increased pay and responsibility. Mortgage clerks may work full or part time at a bank, and they usually work fairly normal hours and have weekends off, as well as benefits such as health insurance or vacation. For those who are responsible and have a lot of attention to negotiate, a career as a mortgage attendant can be very rewarding.
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