The mortgage industry offers various jobs for those who enjoy working with people or numbers. Some jobs involve processing documents, while others require customer interaction. Loan originators market loans to customers, while brokers find lenders for consumers. Loan servicers answer customers’ questions about their loans, while underwriters assess the risk of proposed loans. Loan processors gather necessary documentation and register mortgages with government entities.
There are various jobs in the mortgage industry, allowing those who enjoy working with people, numbers, or both to have a career that suits them. Certain jobs involve working behind the scenes, crunching numbers and evaluating apps. Loan underwriters and loan processors often fall into this category, as they spend much of their time processing documents. Other positions in the mortgage industry require a lot of customer input, such as originators, brokers, and servicers.
A loan originator typically works for a lending institution, such as a bank or credit union, and typically has the job of marketing a loan to customers. A originator, often also called a loan officer, usually needs to explain the terms of the loan to clients and convince them that it is a good loan to consider. If customers agree, it’s the creator’s job to fill out an application and sign it where necessary. A mortgage broker has a similar job, but usually works for the consumer rather than a banking institution. So he has the added task of finding a lender for the loan, which means this is a job in the mortgage industry that often requires a lot of research.
Clients often have questions about their loan, so there is a job in the mortgage industry primarily aimed at answering these questions. A loan servicer typically answers customers’ questions about interest rates, payments, and other details about the loan. The servicer will work with clients once the loan is in effect, so escrow issues, late payments, mortgage payment letters, and any other account monitoring tasks are typically the servicer’s job. Therefore, when customers have questions about the length of the loan, the servicer will usually answer them.
Some jobs in the mortgage industry require less customer contact, such as the underwriting position. A loan underwriter typically works for the lending institution and typically spends at least part of the work day assessing the risk on each proposed loan. The underwriter will approve or deny it, or perhaps request a change in the terms to make the loan more attractive to the lender. After the loan has been accepted, a loan processor will usually gather the necessary documentation to ensure that the loan is legally sound. The processor will typically register the mortgage with the necessary government entities and then file the loan information so the lender can bill the loan properly.
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