Ops consultant: what’s their role?

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An operations consultant advises on and reconfigures aspects of an organization’s operations, including data management, disaster recovery, outsourcing, and supply chain management. They can also act as a temporary COO and help with reconfiguring manufacturing processes. Their expertise can help companies improve efficiency, prevent disasters, and take advantage of differentials in labor costs.

An operations consultant advises or reconfigures aspects of an organization’s operations. He or she can develop plans for data management, disaster recovery or operational continuity. Those working in this field can also help a company develop outsourcing or supply chain management strategies. Reconfiguring manufacturing processes – such as when a company transitions to lean manufacturing – is another activity that may require the involvement of an operations consultant. Companies also often take advantage of the skills of these consultants, integrating them to act temporarily as COO (Chief Operations Officer).

As companies or organizations grow, reconfiguration of operations often becomes a necessity. Manufacturing processes are often highly technical and small changes to operations can result in a significant increase in a company’s profits. The cost of an operations consultant may be justifiable if the company discovers ways to improve its operations.

Many different types of organizations may hire an operations consultant for recommendations on the most efficient and feasible way to change constructive aspects of operations. If a boat manufacturer, for example, grows from a small niche in which the company sold canoes and kayaks, to offering a line of high-performance single-engine boats, the redesign planning required to effect this change can deplete existing capacity. from the company. employees. Furthermore, a consultant’s experience can far exceed that of the company’s own employees.

Organizations, like families, sometimes experience natural or man-made disasters. Having a plan for a variety of potential disaster scenarios that could occur can prevent a business from disappearing should such an event occur. Companies that don’t plan for disasters — like a flood, a major scandal, or the specter of a possible hostile takeover — can fail. An operations consultant usually has the specific wisdom and skills to build a workable plan to avoid this scenario.

Companies that outsource, as well as those that depend on consistent supply chains for manufacturing operations, can hire an operations consultant to review them and make recommendations to improve stability and efficiency. These consultants help companies develop outsourcing initiatives to take advantage of differentials in labor costs. They can also help a company avoid pitfalls, such as inadvertently losing exposure to an immigration law violation, for example. Furthermore, a consultant may delve deeper into the research than a member of the company’s staff has time to do and, as a result, may discover a major threat to the company’s supply chain. For example, a large supplier may be approaching financial insolvency and the company may not be aware of this threat.




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