Perception affects organizational behavior as an employee’s perception of factors in an organization affects how they react or behave. This includes how employees perceive the social life, formal aspects, and ethical standards of the organization, which can lead to different outcomes.
The relationship between perception and organizational behavior arises from the role that an employee’s perception of factors in an organization affects how they react or behave in the organization. This process of perceiving something is really complicated and is often shaped by individual preconceived notions about certain factors. As such, it is possible for two people to look at the same object and still be able to perceive it in completely different ways. Sometimes there are some aspects that lend themselves to a more uniform perception than others, even if there will still be variations due to individual characteristics and cognitive processes. To this end, the link between perception and organizational behavior can be seen in how employees perceive the social life in the organization, the formal aspects of the organization and other factors such as ethical standards in the organization.
One of the ways that organizational perception and behavior are linked is through how the employees who make up the organization view the formal factors in the organization, such as business goals and their expected roles. Supposing a parcel delivery company has stated that its main business goal is to gain the trust and confidence of its customers, based on its promise to deliver parcels to their destinations as promised no matter what, the way how employees perceive this goal will affect how they work towards the goal. Thus, an employee who might come from a company that makes one statement but means something different may not have the same respect or consideration for company goals as one who is used to organizations saying exactly what they mean. In this sense, the two employees are faced with the same corporate goals, but choose to perceive it in different ways which lead to different reactions to the company’s expectations that its employees meet this goal. The relationship between perception and organizational behavior can be seen in this case by the fact that the employee who complies with the objectives will try as much as possible to comply, while the one who does not most likely will not move towards meeting the corporate objective.
Another way organizational perception and behavior are linked is how employees perceive ethical standards in the company. A company that employs a double standard in its treatment of employees will have different perceptions from different groups, leading to different outcomes. For example, a company that treats minorities or women with less regard than others will be perceived in various ways by them. Employees who are treated well will feel that the company is a good place to work, while those who are treated unfairly will harbor feelings of resentment towards the organization.
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