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People management training includes leadership skills, industry-specific practices, and organizational culture. It is usually conducted by a professional trainer or experienced manager and may involve group discussions and assessments.
Professionals undergo people management training when they are preparing to lead a team of workers or when they need to learn new skills and review concepts to improve their performance as managers. Individuals who practice people management are usually responsible for overseeing all operations within their departments. They monitor workers for quality control, see that they are running safely and efficiently, and can oversee scheduling and determine short-term plans and goals. People management training typically includes leadership training, where trainees are given tips on ways to inspire confidence in their employees and keep them motivated. It is also common for this type of training to include information about an organization’s specific practices and policies.
In most cases, personnel management training is carried out by a professional trainer or experienced manager. It is common for many managers from the same organization to participate in group training sessions. Facilitators can initiate icebreaker workshops where participants introduce themselves and discuss a variety of relevant issues, such as characteristics they believe make someone a good leader. They can also share experiences they’ve had in leadership roles.
It is common for personnel management training to include information on concepts and practices that pertain to certain industries. For example, in the manufacturing sector, it may be common for personnel management training to provide insights drawn from research on best management practices that can lead to higher productivity rates and greater cost effectiveness. In the retail industry, trainee personnel managers can learn about proven methods for attracting customers and making sales.
In almost any business environment, a manager must be aware of and uphold company policies. For this reason, it is also common for personnel management training to include information about the organizational culture. Organizational culture describes a company’s values, priorities, goals and public image. In many cases, executives and marketers write this information into public statements, which can be distributed to people managers during training. They can also learn about basic policies such as dress codes and behavior codes.
After participating in group discussions and activities and listening to informative and motivational presentations, it is common for people management training participants to take assessments or evaluations. These assessments are typically used to ensure that all participants understand key concepts and practices that they should have learned. Assessments are also used to help trainers understand how they can improve their own performance and make training more effective.
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