Postal workers manage the delivery and postage of mail, including packages and correspondence. They must be up-to-date with postal and shipping rates, prepare mail carefully, and handle incoming mail. No special education is required, but basic math and computer skills are helpful.
A postal worker is responsible for managing the delivery and postage of emails entering and leaving a facility. This typically includes packages and other mail as well as written correspondence. He or she may be employed in the private sector or a government agency such as the postal service. Of course, virtually every brick-and-mortar business sends and receives mail, with many also shipping merchandise to their customers. If the company is large enough to have a mail or shipping department, it is likely to employ at least one employee to oversee operations.
To perform these duties efficiently and cost-effectively, it is necessary for a postal employee to be up-to-date with the current postal and shipping rates of the carriers their employer uses. It is also important to weigh and prepare mail carefully, as a package that is not wrapped, addressed, and measured in accordance with a carrier’s shipping policy may be returned at the carrier’s expense. In addition to wasted time, postage, and materials, this type of mistake can also lead to lost business. Additionally, a postal worker is expected to be familiar with the regulations and procedures pertaining to bulk mail in order to take advantage of the best rates and control unnecessary expenses.
The postal worker also handles incoming mail. This may simply involve sorting materials into mail spaces by department or office, to be picked up by designated personnel. This may or may not include actually opening each incoming mail, depending on company policy. Some employees may be required to personally deliver correspondence to each office or department, or even separate buildings for the same reasons. In fact, this is often the case for large corporations, medical facilities, and universities.
In terms of the work environment, a postal worker employed in a large facility might find the atmosphere quite noisy with automated sorting machines and other related equipment. They can also usually expect to spend a lot of time in one place while preparing items for transport. However, in small business environments, much of the work can be done by hand, which can be quieter but can equal repetitive wrist motions and a fair amount of paper cutting on hands and fingers.
Generally, there is no training or special education level required to become a postal worker beyond a high school diploma or equivalent. However, it may be necessary to know, or at least be able to learn, how to operate various computerized equipment, such as those used to print mailing and shipping labels. It is also helpful to have basic math skills and the ability to communicate well with others.
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