Choosing a reliable dry cleaner is important. Consider customer service, timeliness, appearance of clothes, additional services, and “green” options. Look for a clean shop, punctuality, proper cleaning and pressing, and repairs. “Green” dry cleaning is gentler and better for the environment.
Choosing a reliable dry cleaner is a must, as many of us own clothing that requires dry cleaning. There are many ways to assess the value of a dry cleaner. You can examine the level of customer service provided, the timeliness of service delivery, the appearance of the clothes after having visited the dry cleaner, and additional services offered by the dry cleaner. You may also want to consider choosing a “green” dry cleaner that uses carbon dioxide, rather than less environmentally friendly chemicals.
Customer service is a valuable aspect of any dry cleaning service. You can first notice the degree to which the staff are friendly, knowledgeable and helpful. Do they, for example, write any special requests? A good dry cleaner should also emphasize their focus on cleanliness by having a clean shop. You don’t want freshly cleaned clothes sitting on a dirty counter.
Punctuality is extremely important from your chosen dry cleaner. If a dry cleaner gives one a specific time period to pick up clothes, the clothes should definitely be ready at the stated time. Also, your clothes should look neat, without visible stains. They should smell and appear clean and be properly pressed. The dry cleaner must also take into account whether a stain was impossible or difficult to remove, and customer satisfaction must be backed with a money-back guarantee.
Some dry cleaning services will offer free repairs, but with most dry cleaners, this often includes an additional charge. Since clothing is subject to rips and tears, a dry cleaner must offer these services. Adaptation services can be an added benefit. In addition, any clothing delivered to the dry cleaner in perfect condition, even if it needs cleaning, must be returned in the same way. A dry cleaner should not charge for injuries to clothing that occur on your watch. So if a button comes off in the dry cleaning machine, the dry cleaner has to put it back on correctly.
Some dry cleaning establishments will offer other services such as same day or next day pickup. Other helpful services may include preserving or restoring wedding dresses, free pickup or delivery of your clothing, leather cleaning services, and waiving money for very minor repairs. You can also evaluate the dry cleaner by asking about their use of chemicals. In an effort to cause less environmental damage, many dry cleaners now offer “green” dry cleaning.
“Green” dry cleaning can be a great way to go, it tends to be gentler on clothes and less likely to cause skin irritation. Sometimes the fragrances or chemicals used in regular dry cleaning are not only bad for the environment, but can also irritate your skin. Searching for environmentally friendly dry cleaning companies can ultimately make a difference in your personal impact on the environment and still provide great results.
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