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Resorts offer recreational and relaxation activities for vacationers, requiring a full staff for management, maintenance, hospitality, and specialized roles such as ski patrolmen or golf professionals. Tour guides may also be employed to show guests around the area.
A resort is a place designed for recreational or relaxation purposes. People often go to these places on vacation, and a full staff is often needed to accommodate these guests. Resort jobs range from management positions to maintenance personnel, and depending on the type of resort, specialist resort jobs may be available. A ski resort, for example, will need lift operators, ski instructors and ski patrolmen, while casino destinations will require dealers, pit bosses, security personnel and so on. Most resorts have one or more hotels, so housekeeping staff will be needed as well as hospitality staff.
Sometimes resort jobs focus on receiving guests. Desert resorts often feature outdoor activities like hiking, biking, kayaking and more, meaning experienced guides are often needed to lead these trips. A guide will need specific skills and experience in this activity and, most importantly, will need to be certified and experienced in first aid to be able to deal with emergencies should they arise. Ski resorts often hire ski patrolmen who are proficient in skiing so that they can reach guests on any slope in the ski resort in case of an emergency.
Hotel maintenance is generally an intensive process that requires a significant amount of staff. Resort jobs may include cleaning, janitorial, and guest services; the latter job requires employees to handle reservations, resolve customer complaints, organize activities, and much more. Activity planners may be available to help keep guests entertained or to plan specific events taking place on the resort grounds. Maintenance crews may be responsible for ensuring a pleasant atmosphere outside the hotel; mowing the lawn, trimming hedges, planting flowers and trees, and generally maintaining the landscape will usually be the job of maintenance workers.
Jobs at golf resorts can include many of the positions already mentioned, as well as golf specific positions. A person might, for example, be a golf professional who teaches lessons, organizes leagues and events, and generally manages course operations. The club manager may be responsible for maintaining a kitchen and wait staff, booking events and ensuring they go off without a hitch, and accommodating any other guest needs.
Tour guides are common at some larger resorts. These resort jobs require the employee to have an extensive knowledge of the area and be able to answer guests’ questions about where to go, what to do and the history of the place. The specific job duties of a tour guide can vary by resort, but in general, most guides show guests around the area and highlight interesting or important facts about the area.
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