Restaurant cashiers handle payments and interact with customers. They need strong math and multitasking skills, as well as experience with point of sale systems and credit card machines. They may also perform other duties such as welcoming guests and cleaning.
A restaurant cashier closes outstanding food and beverage bills by accepting payment from the customer. One of the most important positions in a restaurant is the person who handles the cash. All people in this position have dual responsibilities of direct customer interaction and cash handling. Restaurant cashiers can also serve in another capacity as a host, server, or floor manager.
Strong math, computer, and multitasking skills make the job of a restaurant cashier easy. Splitting checks and calculating gratuity can be part of a restaurant cashier’s responsibilities. Restaurant point of sale systems take time and training to quickly understand and operate. Experience with credit card machines and check-saving devices can also be a valuable asset to the restaurant cashier.
Restaurants often limit the number of people with cash drawer access to a single cashier so that it is easier to determine the responsible party when money is missing. At the start of a shift, the restaurant cashier is often asked to count and verify cash drawer totals. Signed credit card receipts and used gift cards are usually added to the cash drawer to balance incoming payments with sales totals. The restaurant or shift manager audits the drawer at the end of the shift to confirm the appropriate values are present. Negligible discrepancies are often overlooked when cash losses are not standard for the individual cashier.
The restaurant cashier may be the only person talking to customers during their entire visit. Some restaurants ask the cashier to welcome guests, take their orders and enter them into the payment system. Payment can be taken by the cashier immediately or after the meal is completed. That way, a cashier can act as the restaurant’s only ambassador. An efficient restaurant cashier is able to shift gears between his many duties to perfectly serve customers’ needs.
Usually, small tasks are given to cashiers to help other employees quickly close the restaurant for the night or reset for the next shift. These basic tasks are also designed to keep tellers busy while the manager audits your record. Closing tasks given to cashiers often include trash removal, host station refueling, and front-of-house cleaning.
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