Attracting BPO clients requires expertise, reliability, and relationship building. Service providers must demonstrate a high level of expertise in the chosen business process and operate as an arm of the client. Building relationships through networking and attending BPO conferences is also important. Attracting business process outsourcing (BPO) clients is a function of developing an expert […]

To attract BPO clients, demonstrate expertise in the chosen business process and establish reliability and excellence in service delivery. Relationship building is also crucial, starting with personal contacts and expanding through social networks and industry events. Attracting business process outsourcing (BPO) clients is a function of developing an expert reputation and building relationships. In practice, […]