A collections representative handles overdue invoices, refunds, write-offs, and referrals to billing agencies. They need a high school diploma, computer skills, and two years of experience. A supervisory role may require a bachelor’s degree. Good decision-making, communication, organizational, and problem-solving skills are necessary. Two or more years of experience are usually required, and entry-level jobs […]
Collections specialists manage overdue accounts and may negotiate payment plans or charge interest. No special training is required, but experience in billing and customer service can be helpful. Training courses and certification are available, and experience in the financial sector can also be beneficial. No special training is typically required to become a collections specialist, […]
A collections representative tries to collect overdue debts owed to a company, using various methods including phone, mail, and in-person visits. They track down debtors using resources like credit bureaus and public records, and help customers settle debts or resolve issues. The job can be challenging and unpredictable. A collections representative tries to collect money […]
