Offshore outsourcing: pros and cons?

Offshore outsourcing is a controversial topic, with some seeing it as cost-effective and essential, while others note potential problems with customer service. Benefits include lower costs for manufacturing, IT, and other functions, but drawbacks include language and cultural barriers and negative public perception. Companies must weigh the pros and cons before deciding which functions to […]

What’s an Offshore Call Center?

Offshore call centers provide cost-effective 24/7 support to customers, but can lead to frustration due to language barriers and lack of product knowledge. Brand loyalty can suffer if customer service is ineffective. Some countries providing offshore call centers include Panama, the Philippines, and India. An offshore call center is a type of outsourcing where a […]

What are offshore taxes?

Offshore taxes are levied on companies doing business in multiple regions to encourage hiring native-born workers and support the local economy. They also apply to goods and services purchased from other countries and using foreign banks. Despite the penalties, companies still benefit from offshore transactions due to lower labor costs. Offshore taxes are penalties that […]

What’s an offshore credit card?

Offshore credit cards are obtained from financial institutions in different countries, offering greater privacy and convenience for travelers. However, they can be difficult to obtain, expensive, and may lack customer service. Many companies claiming to offer offshore credit cards may not be legitimate, so it’s important to investigate before applying. An offshore credit card is […]

What’s Offshore Outsourcing?

Offshore outsourcing involves hiring organizations or employees overseas for tasks such as customer service and data entry. It is divided into four categories: ITO, BPO, Software R&D, and KPO. Critics argue it takes jobs away from domestic employees and lowers quality, but proponents say it cuts costs and creates jobs. Experts suggest companies should tread […]

Skip to content