PBX operators route phone calls for companies, hotels, resorts, and amusement parks. The job requires clear communication skills and a courteous demeanor. While voice automation systems have reduced demand, many people still prefer personal interaction. PBX operators also work in hospitals and handle directory assistance calls. The job is not recession-proof, and corporate headquarters PBX […]
A PBX operator manages a telephone switchboard for a business or organization, requiring a high school diploma and computer proficiency. On-the-job training is common, and multitasking and communication skills are important. High school courses in computer skills, business math, and office procedures can be helpful. The ability to handle pressure, have a courteous personality, and […]
