A service supervisor is a lower-level supervisor who oversees operations and delegates responsibilities. They handle customer complaints and concerns, and may work in retail stores, call centers, or medical settings. Education requirements vary depending on the industry. A service supervisor in many companies and corporations is a lower-level or front-line supervisor who helps lead operations […]
Foodborne illnesses cost billions of dollars annually, but can be prevented through good hygiene practices. Foodservice sanitation certification teaches employees about danger zones, holding temperatures, safe service practices, cross-contamination, identifying hazardous foods, and cooking temperatures. Certification is required at all levels of government in the United States. Every year, billions of dollars are spent by […]
The best broadband service depends on personal priorities. For speed, fiber optic broadband is the fastest but expensive. Cable TV is a good choice for speed and DSL is affordable. Customer service can vary, so research providers and read reviews. Consider other factors like news feeds, email addresses, and modem options. The best broadband service […]
Service packs are collections of patches, fixes, and enhancements that update software packages. They are used by companies like Microsoft to maintain their operating systems and are numbered sequentially. Service packs can be cumulative or incremental and make it easier to update software. Microsoft releases security patches on Patch Tuesday, and users can choose to […]
Java® Message Service is a module of Java® programming language used to transfer data quickly and efficiently. It’s commonly used by email, instant messaging, and SMS communications. JMS is based on message-oriented middleware and supports various messaging technologies. It’s widely used in business-to-business functions and is a standard messaging technology. Learning JMS requires special training […]
Customer service coordinators must have excellent communication skills, including telephone etiquette and effective listening. They should be friendly, professional, and able to handle angry customers. A high school diploma is usually required, but some companies prefer a bachelor’s or associate’s degree. Training is often provided before starting work. Customer service is essentially about communication. The […]
Messaging services can be used for sending alerts across a network or engaging in instant messaging. Administrators can use messaging services to send important updates, but they can also be exploited by spammers. Instant messaging allows people to message each other back and forth through the messaging service. Users can choose various options when setting […]
RADIUS is a network protocol for authentication, authorization, and accounting between a client and network service. It’s used on untrusted systems, like the Internet, to manage communication through AAA. The protocol verifies identity, determines access parameters, and monitors usage for billing purposes. RADIUS (Remote Authentication Dial In User Service) is a network protocol that handles […]
Mapping services provide street, topographic and satellite maps online for free. Desktop applications like Microsoft Map Point allow data import and GPS devices use mapping software for location and route display. Mobile phones can also access mapping services. Google Maps offers an API for building map-based applications and street level view for some cities. The […]
When choosing an email service company, talk to former customers and check for spam reports. Compare prices and quality of listings. Be cautious of email blast providers and get references. Consider companies that specialize in building specific email lists and sending regular emails. Prices vary based on number of emails sent. Some companies allow payment […]
Becoming a Foreign Service Officer for the US Department of State requires passing a comprehensive and difficult test covering areas such as communications, world history, US government, culture and society, geography, mathematics, statistics, and management. Preparation includes reading recommended books and taking recommended courses. Job seekers interested in working as an External Service Officer (FSO) […]
Food service directors can come from various backgrounds, but increasingly require a degree in restaurant and hospitality management or food service management. Hands-on training programs and internships can also help, as well as obtaining certifications such as FMP. Personal qualifications include leadership, customer relationship skills, and flexibility. An individual can take one of several paths […]
An ITIL® service desk is a single point of contact for IT users, operating according to ITIL® best practice standards. It aims to restore normal operations with minimal impact on users and can save costs through efficient issue resolution. There are different types of ITIL® service desks, categorized by the level of call handling performed. […]
SMTP transfers email between servers or clients. Anonymous SMTP services hide the sender’s identity by blocking or faking the IP address. IP blocking is reliable but obvious, while IP masquerading is less obvious but may be traced to an implausible location. A simple mail transfer protocol service (SMTP) is used when moving email between a […]
Medical customer service is crucial for ongoing care and support for patients, including assistance with insurance claims, medication use, and follow-up care after hospital discharge. It should be compassionate and comprehensive, and healthcare providers must recognize its importance in patient care. The responsibility of healthcare professionals for patients does not cease at the end of […]
Various types of fulfillment jobs include call center answering, customer service, telephone operator, sales, medical answering, maintenance answering, virtual receptionist, lawyer receptionist, and conducting interviews and surveys over the phone. Some jobs may also involve administrative work. There are many types of fulfillment jobs in all fields of work. Some of these jobs include call […]
ITIL® Service Delivery is a manual published by the UK’s Office of Government Commerce as part of the IT Infrastructure Library (ITIL®). It provides guidance on managing service levels, financial aspects, IT service continuity, availability, capacity, and contingency management. It is part of the ITIL® V2 qualification and certification path, but is no longer available […]
Field service engineers specialize in installing and maintaining complex machinery, often in the banking, manufacturing, and medical sectors. They may work with specialized equipment, such as ATMs or medical diagnostic machines, and require criminal checks. Educational requirements vary, but most positions require a two-year degree in electronics or a related field. Service engineers are needed […]
Telecommunications service providers offer telephone and communication services, including cell phones and wireless internet. They are not cable or satellite TV companies. The industry is divided into business and personal consumer groups. Telecoms are investing in cell towers to improve coverage and expand cell phone features. A telecommunications service provider is a business that has […]
Cryptography is the science of creating and decoding coded writing to ensure content security. Cryptographic service providers offer hardware or software-based encryption and decryption for data security. They can use symmetric or asymmetric encryption, with public key cryptography using two different keys. Smart cards are used to store sensitive data and cryptographic smart cards include […]
