Process specification provides clear step-by-step guidance for completing a task. It can be standardized or include non-standard language. The reader follows a flowchart to produce an indistinguishable final product. It is used in manufacturing, software development, and document generation. Standardized terminology guides and conventions are available. Process specification is the provision of clear, step-by-step guidance […]
Product support specialists assist customers with purchasing, installation, and troubleshooting decisions. They may also participate in public relations activities and develop documentation and manuals. Excellent communication skills and industry knowledge may be required. A product support specialist works closely with customers to keep them satisfied with the company’s offerings. Representatives can help people with purchasing, […]
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