A technical sales engineer sells technical products and provides customer support. They work with the sales team to create a sales strategy, demonstrate products, and educate customers. A bachelor’s degree in engineering, chemistry, or computer science is required, along with sales experience and strong interpersonal skills. The demand for technical sales engineers is expected to grow with advances in technology.
A technical sales engineer is responsible for providing customer support in selling technical products such as computer hardware or software. This position is an important component of a technology company’s sales process, as the technical sales engineer works directly with customers to ensure they understand how to set up and operate equipment. Typically, a technical sales engineer works with the sales team to provide support, but may also be responsible for selling products and services directly to potential customers.
A technical sales engineer’s daily routine would include determining a potential customer’s technical requirements and configuring a solution to meet their needs. Technical Sales Engineers also frequently work with the sales team to create and execute a sales strategy to win business from a large account. Someone in this position would also be responsible for demonstrating the product to potential customers and educating them on the benefits it offers. Sales engineers are consultative in nature, as the responsibility for closing the sale usually rests with the sales team. The customer-centric nature of this position requires frequent travel as engineers often have to meet with potential customers and attend numerous sales and marketing meetings.
Individuals looking to acquire a technical sales engineer job typically need to have a bachelor’s degree in engineering, chemistry or computer science and should have some level of sales experience as well. Due to the nature of the position, technical sales engineers need to have a strong background in math and science. Although this position is technical, the person in this position is constantly working directly with customers; therefore, it is extremely important for a technical sales engineer to have great interpersonal skills to effectively communicate the features and benefits of the company’s products and services.
The US Bureau of Labor Statistics estimates that the demand for technical sales engineers will grow in line with advances in technology. Competition for technical sales engineer jobs is fierce due to the high income potential and the prospect of receiving stock options and warrants. Individuals who are able to successfully combine the technical nature of the business with the interpersonal skills needed to communicate effectively and solidify relationships with potential customers would be ideal candidates for a technical sales engineer job.
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