A technical systems analyst selects and configures computer hardware and software for businesses, government agencies, or non-profit organizations. They meet with management to determine needs, propose solutions, and act as a liaison with vendors and IT installers. A bachelor’s degree in computer science or related field is preferred.
A technical systems analyst implements or upgrades the computer systems of a business, government agency, or non-profit organization through the selection and configuration of computer hardware and software. The typical technical systems analyst works in his employer’s information technology (IT) department. In determining the appropriate configuration, the technical systems analyst considers the problem or objective, determines the means to solve or achieve said problem or objective, suggests equipment and software to his supervisor, and oversees the ordering and installation of the information systems. Companies often require a technical systems analyst to possess a bachelor’s degree as well as relevant knowledge and experience related to information systems.
Systems analysis requires the analyst to meet with management to determine what the business or organization needs. Issues discussed at these meetings include what data the system will access, how the data will be organized, and how company personnel will retrieve the information when needed. These requests must comply with the technical specifications of the computer system. To do this, the technical systems analyst employs a variety of mathematical formulas, data modeling, and accounting principles to prove that the required computer system can satisfy management‘s desires at a reasonable cost, with minimal training. At a subsequent meeting, the technical systems analyst submits his proposal to management for consideration.
If the proposal is approved, the systems analyst role changes from architect to liaison. The technical nature of implementing a computer system requires the analyst to act as the primary representative of the business when negotiating with computer system vendors or IT installers. He must ensure that all equipment meets company standards. After the system is installed, the IT department is tasked with testing the system, identifying problems, and debugging the system. Members of this department may also train employees on how to use the new system or publish how-to guides.
Human resources directors looking to hire a technical systems analyst generally favor candidates with a bachelor’s degree or relevant certification in computer science, information science, advanced mathematics, engineering, or applied science. Supervisory positions or jobs with complex computer systems may require candidates to have a graduate degree. Due to the interrelated nature of IT systems and business operations, some companies require a technical systems analyst to have a master’s degree in business administration. Intangible characteristics that hiring directors consider worthy of a technical systems analyst include experience with computer systems and the ability to solve problems using reason derived from improved analytical skills. People in this field must also have strong communication skills.
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