Various types of fulfillment jobs include call center answering, customer service, telephone operator, sales, medical answering, maintenance answering, virtual receptionist, lawyer receptionist, and conducting interviews and surveys over the phone. Some jobs may also involve administrative work.
There are many types of fulfillment jobs in all fields of work. Some of these jobs include call center answering services, customer service services, and a job as a telephone operator working for a telephone company. A receptionist’s job can also include answering service duties.
Responding to service tasks in sales can involve working as part of a professional sales team. This could be with a large company or corporation offering services or goods for sale. As part of the service team, the employee working in a sales environment may take phone orders or answer questions about products or services offered.
A call center usually employs people in answering services. In a call center, there may be a large room of individual sales representatives on hand to take public phone calls. This can also be classified as a telemarketing job.
Medical answering service may involve employment in a hospital or medical facility. A doctor’s office may also employ an answering service. Those who operate these services typically receive information or make appointments outside office hours or when the doctor’s office is closed. This is sometimes called an emergency response service.
Many apartment buildings employ professional maintenance staff. The maintenance service typically utilizes an emergency maintenance call center to help residents who need service. This can be called a maintenance answering service.
People who run their own businesses out of their homes sometimes employ an answering service. This type of job is sometimes known as a virtual receptionist job. The virtual receptionist will speak to prospects and established clients over the phone. She can make appointments or discuss products that may be offered.
Attorney-to-lawyer answering services can arrange appointments for consultations. Also known as a lawyer receptionist, she typically has strong communication skills. A good voice is also needed.
There are answering services that involve conducting interviews and surveys over the phone. Many of these phone operators will also have bilingual skills. As part of this answering service, surveys and interviews may also be conducted in person after the initial telephone interview is completed.
Some answering service jobs may also involve desk and office work such as typing, accounting or filing, as well as telephone duties. This can be classified as administrative work. Verbal skills as well as strong writing skills are normally required.
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